Featuring one of the best warranties in the industry
Our Comprehensive Warranty
Compassionate, Caring & Professional
At Home Stairlift Rentals and Sales, we are proud to provide complete warranty information to all our prospective customers. Since we’re local, we can serve our customers promptly. If your need is urgent, we can often send someone out right away. Otherwise, we can usually make it out the next day.
Our standard warranty provides complete on site coverage for parts and labor for five years from the date of installation on new stairlifts. During the first year, all service call-outs are free (damage caused by neglect or misuse is not covered). After the first year a Service Call-out fee will be charged, however all on site parts and labour are still free for the length of the warranty. We also honor the manufacturer’s lifetime warranty on the motor and gear box components.
Service visits are important to keep your stairlift working smoothly. They’re also a reminder of why you should always work with a local company: if the provider is hundreds or thousands of miles away, they won’t have technicians ready to visit your home when you need them. So they either won’t service your lift at all — or they’ll hire local subcontractors to do the work. They may be no more familiar with these subcontractors than you are as the customer. Who knows what kind of service you’ll get? We avoid this problem at Home Stairlift Rentals and Sales by exclusively using our own certified technicians, and for your safety and peace of mind, we perform complete background checks on each one.
We offer premium extended warranty options to protect your investment after the initial warranty has expired. Pricing is dependent on which model is installed and all pricing details are clearly explained and easy to understand. We firmly believe our warranty program and reliable service after the installation is superior to all others, if you’d like to learn more, please contact us to set up your assessment today!
E.&O.E. Subject to change without notice.